Feedback guided iterative and responsive content authoring to suit the dynamic situation and motivated engineering to dynamically detect and react to a range of conversational intents.Ĭonclusions: The experience of the implementation of the Aroha chatbot highlights the feasibility of providing timely event-specific digital mental health support and the technology requirements for a flexible and enabling chatbot architectural framework. Results: In the 2 weeks following the launch of the chatbot, there were 393 registrations, and 238 users logged into the chatbot, of whom 127 were in the target age range (13-24 years). Dissemination of the chatbot for an open trial was via a URL, and feedback on the experience of the lockdown and the experience of Aroha was gathered via online questionnaires and a focus group, and from community members. By leveraging previously developed chatbot technology and broader existing online trial infrastructure, the Aroha chatbot was launched promptly on April 7, 2020. Methods: Stay-at-home orders under Aotearoa’s lockdown commenced on March 20, 2020.

The chatbot included practical ideas to maintain social and cultural connection, and to stay active and well. Objective: Aroha was developed to provide practical evidence-based tools for anxiety management using cognitive behavioral therapy and positive psychology. This dynamic digital support was designed with and for young people to help manage pandemic-related worry. As those in Aotearoa went into the initial COVID-19 lockdown, an ongoing digital mental health project was adapted and underwent rapid content authoring to create the Aroha chatbot.

JMIR Bioinformatics and Biotechnology 31 articlesīackground: The number of young people in New Zealand (Aotearoa) who experience mental health challenges is increasing.JMIR Biomedical Engineering 66 articles.Journal of Participatory Medicine 76 articles.JMIR Perioperative Medicine 86 articles.JMIR Rehabilitation and Assistive Technologies 189 articles.JMIR Pediatrics and Parenting 266 articles.Interactive Journal of Medical Research 286 articles.JMIR Public Health and Surveillance 1071 articles.Journal of Medical Internet Research 7222 articles.

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